Terms of Service
 
  The following Agreement of Usage outlines the rights and responsibilities between Ongameport and its players, with the purpose of conflict-free management of service.
 
  I. Definition of the Terms and Their Effect
  1. The following terms are implemented to guide our players in playing Oz Online.
2. The terms shall be enforced to all players with equal importance.
3. All sections of the terms may be changed, revised, and deleted at any time to better serve our players, and to
    maintain the integrity of our game service.
4. Any incident not detailed by the terms shall be governed by our Agreement of Usage. Any incident beyond it
    shall be resolved through generally accepted commonsense.

  II. Game Master Responsibility and Reserved Privileges
  1. Oz GMs shall do their best to preserve the privacy of the players.
2. Oz GMs shall do their best to address player difficulties that arise in and out of the game resulting from
    an error on the part of the company.
3. Oz GMs shall do their best to provide clarifying answers in regard to inquiries made by the players. However,
    in the case that such an answer may disclose information considered confidential by the company,
    GMs may withhold a response.
4. Oz GMs shall do their best to seek out and eradicate disruptive in-game behaviors by actively monitoring
    player concerns and harassment reports.
5. Oz GMs may, at any time, change a certain aspect of the game and its contained data with the definite
    purpose of improving the good of all players.

  III. Player Responsibility and Reserved Privileges
  1. In case of a difficulty that cannot be resolved independently, a player may receive assistance from a GM.
    They are on duty from 01:30 - 9:30 GMT, Monday to Friday.
2. In using the service provided by the company, a player may not violate the terms detailed here or the
    Agreement of Usage to negatively influence other players, the game, or the company. Doing so warrants
    a GM action as specified in the terms.
3. Using or condoning a bug or a technical glitch to exploit or to circumvent the game mechanics may result
    in a disciplinary GM action against a player.

  IV. Policy on Handling In-game Concerns
  1. It is a sincere wish of the Oz GMs that our players find themselves in an environment as pleasant as possible.
   To reach that end, the following guidelines shall be strictly enforced on all players of Oz Online.

2. Abusing a Bug
   - Using a bug, technical glitch or otherwise abnormal server/client behavior to gain unfair advantage is
     strictly prohibited.
   - Knowingly exploiting such a case, distributing methods of a bug abuse or otherwise encouraging the
     engagement in abnormal exercises shall warrant a GM action against a player.
   - The Oz GMs are open to all reports that contain a legitimate concern regarding a bug or an error that has
     caused a measurable form of damage to players. In the event of such a case, compensation may be offered
     depending on circumstances.
   - All advantage gained through exploits shall be confiscated by the GMs, including experience points,
     items, game money and other tangible and intangible benefits. The account holding products of an exploits
     may be the target of permanent suspension.
   - Any damage or inconvenience a player inflicts on the avatar or account while attempting to use an exploit
     cannot be reimbursed by the GMs, and is the sole responsibility of the player.
   - The measure and severity of actions taken against such a player or an account shall be determined according
     to internal criteria.

3. Use and Distribution of Unauthorized Software
   - Any damage or inconvenience a player inflicts on the avatar or account while utilizing or attempting to
     utilize unauthorized software in conjunction with the game client cannot be reimbursed by the GMs, and is
     the sole responsibility of the player.
   - All advantage gained through utilizing unauthorized software shall be confiscated by the GMs, including
     experience points, items, game money and other tangible and intangible benefits. The account holding products
     of such software may be the target of permanent suspension.
   - The measure and severity of actions taken against such a player or an account shall be determined according
     to internal criteria.
   - Even without the utilization of unauthorized software, tampering with the game client, modifying the information
     sent to or received from the game servers, accessing and changing any aspect of the web site without prior
     clearance shall result in a GM investigation. In the event of unlawful player actions, proper law-enforcement
     authority shall be notified.

4. Foul Language and Inappropriate Behaviors
  - Since all players of Oz Online have the right to enjoy the service without negative influence from other players,
     the players likewise have an obligation to be considerate of others.
   - All players of Oz Online have the right to report any and all incidents in which their gameplay experience is
     thought to be negatively impacted. Please keep in mind that filing a report does not warrant an automatic GM
     action upon the entity accused in the report, unless the report contains an incontrovertible evidence or a GM
     investigation finds similar evidence.
   - Using foul language, excessive slang or otherwise insulting verbal engagement may be the subject of
     such a report.
   - Unwanted solicitation or sexually explicit descriptions and gestures may be the subject of such
     a report.
   - A continued abuse toward another player, verbal and otherwise, as well as general harassment and stalking
     that prevents normal gameplay may be the subject of such a report.
   - Committing such an act cannot be excused even if it was in response to a prior provocation from another player.
   - Any and all incidents not detailed above or under the terms should be judged against the Agreement of Usage
     and the general accepted commonsense before a report is filed.
   - The measure and severity of actions taken in response to a legitimate report shall be determined according to
     internal criteria.

5. In-game Dispute Between Players
   - The GMs shall not intervene on a dispute between players unless the said dispute involves a breach of any
     article under the Terms of Service and Agreement of Usage.
   - In the event of an in-game scam, the GMs cannot act unless it is a result of a mechanical failure within the game
     system. It is the sole responsibility of the players to prevent such an incident from happening.
   - If a dispute between players infringes upon the enjoyment of other general players, the GM may intervene to
     resolve the matter for the good of all players. Parties involved in the said dispute must comply at once with
     a GM decision as soon as it is made.
   - Players must abide by the section IV of the Terms during the settling of all disputes with other players, as long
     as they are in-game.


  V. Management of Player Account and Items
  1. The following terms are implemented to guide our players in playing Oz Online.
2. The terms shall be enforced to all players with equal importance.
3. All sections of the terms may be changed, revised, and deleted at any time to better serve our players,
    and to maintain the integrity of our game service.
4. Any incident not detailed by the terms shall be governed by our Agreement of Usage.
    Any incident beyond it shall be resolved through generally accepted commonsense.

  VI. Definition of the Terms and Their Effect
 
Category
Details
Inappropriate Language

¤ Purposely engage in a conversation to swear at another player /
   Swearing continually
¤ Metaphors are not exempt, as long as they are used to insult
  - Using sexually explicit language กก
  - Continuing to swear after being called upon

Harassment/Stalking ¤ When deemed intentional
  - Simple misunderstandings only result in a warning
  - Maliciously harassing a particular player repeatedly
Advertising ¤ General advertising, or encouraging to play a different game over Oz Online
Use/Distribution of
unauthorized programs
¤ When deemed unintentional and temporary
  - Willfully using or distributing unauthorized software
  - Suspected of creating an alternate character solely for the purpose of
     running such software
Impersonations ¤ Purposely impersonating an GM
  - If actual damage of any form occurs
  - Impersonating a elf
  - Impersonating a elf to cause actual damage of any form
Disruptive Behaviors ¤ Knowingly disrupting a GM from a task
  - Creating an alternate character to denounce Oz Online without following
     proper procedures
  - Purposely filing a false report
¤ Spreading rumor or false information
Exploiting/Circumventing
game mechanism
¤ One-time exploitation of a bug, without ill intentions
  - Knowingly using a bug to continually gain advantage
  - Made efforts hide the exploitation, and does not admit to it in the face of
     concrete evidence
Inappropriate Character
Names
¤ Including foul language or disruptive words
  - Doing so to cause harm to a specific entity or a player
Account Stealing ¤ When proven, after a thorough investigation, to have stolen another
   player's account
¤ Any alternate accounts that may have had part in such a theft


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